DNS Resolution Issue in one of the US based Points of Presence
Incident Report for Infoblox
BloxOne Threat Defence Cloud DNS Resolution issue has been resolved.

*Initial alerts indicated Frankfurt, Germany was impacted. During the analysis it was discovered there was no service impairment.

For further explanation please refer to KB article 6517 or contact Infoblox Support
Posted Dec 17, 2020 - 23:26 UTC
We are continuing to monitor for any further issues.
Posted Dec 17, 2020 - 19:15 UTC
A fix has been implemented and we are monitoring the results.
Posted Dec 17, 2020 - 19:08 UTC
We are continuing to investigate this issue.
Posted Dec 17, 2020 - 18:48 UTC
We are experiencing an unexpected issue with the DNS resolutions from the Frankfurt and Virginia regions.

We understand the inconvenience you experience due to the unavailability, we are working actively to resolve it at the earliest.

Thank you for your patience.
Posted Dec 17, 2020 - 16:48 UTC
This incident affected: BloxOne Threat Defense (Business Cloud/Advanced) (DNS Resolution - US-East Virginia, US, DNS Resolution - Frankfurt, DE).