General Notice: NIOS-X Server: Kubernetes Version Upgrade

Kubernetes upgrades for NIOS-X servers began rolling out in phases in the last week of May 2025 and will continue through the end of June 2025. Updates follow the "Schedule Software Updates" settings on the Infoblox Portal.

Impact: Most deployments will see no impact (appliances and VMs). However, NIOS-X (BloxOne) Bare-metal deployments (i.e. Docker, containerd) may experience up to 15 minutes of service interruption. Bare-metal upgrades will be scheduled for weekends to minimize impact, unless a specific Software Update Schedule is already scheduled for a different day of the week.

Validation: The upgraded Kubernetes version, v1.30.9, can be verified by expanding the tags under servers on Infoblox Portal.

Note: In case of any issues following the upgrade, please refer to this Knowledge Base article or contact Infoblox Support.

Issues accessing the domain mimecastprotect[.]com

Incident Report for Infoblox

Resolved

This incident has been resolved.

Posted Oct 07, 2024 - 18:18 UTC

Monitoring

A fix has been implemented and the domain is now accessible. We are monitoring the results.

Posted Oct 07, 2024 - 17:45 UTC

Update

We are continuing to investigate this issue.

Posted Oct 07, 2024 - 17:18 UTC

Investigating

We are investigating an issue accessing the domain mimecastprotect[.]com due its presence in the Infoblox threat feeds.
The domain can be added to custom whitelist by referring to the following knowledge base article:

https://support.infoblox.com/s/article/4005

We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

Posted Oct 07, 2024 - 16:08 UTC

This incident affected: Infoblox Threat Defense (Essentials) (Threat Feeds - US East, Threat Feeds - US West), Infoblox Threat Defense (Business On-prem) (Threat Feeds - US East, Threat Feeds - US West), and Infoblox Threat Defense (Business Cloud/Advanced) (Threat Feeds - US East, Threat Feeds - US West).