Infoblox



General Notice: NIOS-X Server: Kubernetes Version Upgrade

Kubernetes upgrades for NIOS-X servers began rolling out in phases in the last week of May 2025 and will continue through the end of June 2025. Updates follow the "Schedule Software Updates" settings on the Infoblox Portal.

Impact: Most deployments will see no impact (appliances and VMs). However, NIOS-X (BloxOne) Bare-metal deployments (i.e. Docker, containerd) may experience up to 15 minutes of service interruption. Bare-metal upgrades will be scheduled for weekends to minimize impact, unless a specific Software Update Schedule is already scheduled for a different day of the week.

Validation: The upgraded Kubernetes version, v1.30.9, can be verified by expanding the tags under servers on Infoblox Portal.

Note: In case of any issues following the upgrade, please refer to this Knowledge Base article or contact Infoblox Support.

Intermittent DNS resolution issue when connected to Frankfurt, London and Virginia sites

Incident Report for Infoblox

Resolved

This incident has been resolved. If you are still experiencing any DNS resolution issues, please contact Infoblox Support.
Posted Nov 15, 2022 - 00:41 UTC

Update

A fix has been implemented and we are continuing to monitor the results.
Posted Nov 14, 2022 - 18:51 UTC

Update

We are observing intermittent DNS resolution issues for specific domains in Frankfurt, London and Virginia sites. We understand the inconvenience due to this issue and are working actively to resolve it at the earliest.
Posted Nov 14, 2022 - 14:56 UTC

Monitoring

The issue has been identified and a fix has been implemented. The DNS traffic to BloxOne global anycast is resolving via Frankfurt site itself whereas the geo-based Anycast is being re-routed to nearest site without loss of service. We are continuing to monitor the results.
Posted Nov 14, 2022 - 12:40 UTC

Investigating

Customers may experience intermittent DNS resolution issue in Frankfurt site. We understand the inconvenience due to this issue and are working actively to resolve it at the earliest.
Posted Nov 14, 2022 - 11:23 UTC
This incident affected: Infoblox Threat Defense (Business Cloud/Advanced) (DNS Resolution - Virginia, US, DNS Resolution - London, GB, DNS Resolution - Frankfurt, DE).