[General Notice] Scheduled Maintenance: Infoblox NIOS-X Server Platform Components

Between November 18 and 21, phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal.

Impact: During this period, NIOS-X servers connected to Infoblox Cloud [https://portal.infoblox.com & https://portal.eu.infoblox.com] may report an unhealthy status a couple of times, each lasting up to 2–3 minutes.

All other services will remain unaffected, and there will be no impact on protocol services.

Note: This update has also been communicated through the corresponding notification https://status.infoblox.com/incidents/f6ztbwhpg378.

Intermittent packet loss when connected to our Sao Paulo PoP

Incident Report for Infoblox

Resolved

This incident has been resolved.

Posted Sep 15, 2020 - 14:09 UTC

Monitoring

The intermittent packet loss issue has been resolved and we are monitoring the results.

Posted Sep 15, 2020 - 13:28 UTC

Investigating

We have identified an issue with intermittent packet loss when connected to our Sao Paulo PoP. Our engineers are working to fix the issue.

Posted Sep 15, 2020 - 12:23 UTC

This incident affected: Infoblox Threat Defense (Business Cloud/Advanced) (DNS Resolution - São Paulo, Brazil).