Intermittent packet loss when connected to our Sao Paulo PoP

Incident Report for Infoblox

Resolved

This incident has been resolved.

Posted Sep 15, 2020 - 14:09 UTC

Monitoring

The intermittent packet loss issue has been resolved and we are monitoring the results.

Posted Sep 15, 2020 - 13:28 UTC

Investigating

We have identified an issue with intermittent packet loss when connected to our Sao Paulo PoP. Our engineers are working to fix the issue.

Posted Sep 15, 2020 - 12:23 UTC

This incident affected: BloxOne Threat Defense (Business Cloud/Advanced) (DNS Resolution - São Paulo, Brazil).