Delay in generating hits in BloxOne Threat Defense & BloxOneDDI DNS- Reports and Dashboards on Cloud Services Portal (CSP)

Incident Report for Infoblox

Resolved

This incident has been resolved. Affected Reports and Dashboards are now generating without any delay.

Posted Aug 04, 2022 - 12:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 04, 2022 - 12:13 UTC

Investigating

Some of the customers using BloxOne Threat Defence Cloud and BloxOne DDI services may experience a delay in generating hits in DNS Activity, Security Activity and DDI DNS – (Reports&Dashboards) respectively on Cloud Services Portal (CSP). All other reports and dashboards seem to be unaffected and up to date.

Posted Aug 04, 2022 - 11:03 UTC

This incident affected: Universal DDI (Reporting Service - North America) and Infoblox Threat Defense (Business Cloud/Advanced) (Reporting Service - North America).