Issue with accessing Infoblox Portal for customers using Okta authentication

Incident Report for Infoblox

Resolved

This incident has been resolved.

Posted Dec 11, 2024 - 19:34 UTC

Update

We are continuing to investigate this issue.

Posted Dec 11, 2024 - 19:29 UTC

Investigating

We are investigating an issue where some customers using Okta authentication to log in to the Infoblox Portal may experience login failures or authentication errors.

Posted Dec 11, 2024 - 19:28 UTC

This incident affected: Infoblox Threat Defense (Essentials) (Infoblox Portal - North America), Infoblox Threat Defense (Business On-prem) (Infoblox Portal - North America), Infoblox Threat Defense (Business Cloud/Advanced) (Infoblox Portal - North America, Infoblox Portal - Europe), Universal DDI (Infoblox Portal - North America, Infoblox Portal - Europe), and NIOS-X as a Service (Infoblox Portal - North America).