[General Notice] Scheduled Maintenance: Infoblox NIOS-X Server Platform Components

Between November 18 and 21, phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal.

Impact: During this period, NIOS-X servers connected to Infoblox Cloud [https://portal.infoblox.com & https://portal.eu.infoblox.com] may report an unhealthy status a couple of times, each lasting up to 2–3 minutes.

All other services will remain unaffected, and there will be no impact on protocol services.

Note: This update has also been communicated through the corresponding notification https://status.infoblox.com/incidents/f6ztbwhpg378.

Delay in generating latest hits in DNS Activity Reports on Cloud Services Portal (CSP)

Incident Report for Infoblox

Resolved

This incident has been resolved.

Posted Jan 17, 2024 - 23:44 UTC

Monitoring

The DNS Activity Reports are now generating hits without any delay. We are continuing to monitor the results.

Posted Jan 17, 2024 - 22:52 UTC

Identified

The issue has been identified and a fix is being implemented. The DNS activity report's most recent hits are starting to recover.

Posted Jan 17, 2024 - 22:21 UTC

Investigating

We are investigating an issue with delay in generating latest hits in DNS activity report. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing.

Posted Jan 17, 2024 - 21:31 UTC

This incident affected: Infoblox Threat Defense (Business Cloud/Advanced) (Reporting Service - North America).