General Notice: NIOS-X Server: Kubernetes Version Upgrade
Kubernetes upgrades for NIOS-X servers began rolling out in phases in the last week of May 2025 and will continue through the end of June 2025. Updates follow the "Schedule Software Updates" settings on the Infoblox Portal.
Impact: Most deployments will see no impact (appliances and VMs). However, NIOS-X (BloxOne) Bare-metal deployments (i.e. Docker, containerd) may experience up to 5 minutes of service interruption. Bare-metal upgrades will be scheduled for weekends to minimize impact, unless a specific Software Update Schedule is already scheduled for a different day of the week.
Validation: The upgraded Kubernetes version, v1.30.9, can be verified by expanding the tags under servers on Infoblox Portal.
Note: In case of any issues following the upgrade, please refer to this Knowledge Base article or contact Infoblox Support.
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A fix has been implemented and we are monitoring the results.
Posted Apr 30, 2024 - 01:17 UTC
Update
We are continuing to investigate this issue.
Posted Apr 29, 2024 - 23:10 UTC
Investigating
We are investigating a traffic reroute issue in Sao Paulo site. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers that are forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience slight DNS latency issues due to this. We will provide updates on the progress of the investigation and resolution. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
Posted Apr 29, 2024 - 20:34 UTC
This incident affected: Infoblox Threat Defense (Business Cloud/Advanced) (DNS Resolution - São Paulo, Brazil).
