NIOS-X servers Reporting Degraded State
Incident
Report for Infoblox
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented in both NA Region "https://portal.infoblox.com" and EU Region "https://portal.eu.infoblox.com" and we are monitoring the results.
Update
Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. We are diligently investigating the root cause and working to restore full functionality as quickly as possible.
Investigating
We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.
This incident affected: Infoblox Threat Defense (Essentials) (Infoblox Portal - North America, Infoblox Portal - Europe), Infoblox Threat Defense (Business On-prem) (Infoblox Portal - North America, Infoblox Portal - Europe), Infoblox Threat Defense (Business Cloud/Advanced) (Infoblox Portal - North America, DNS Forwarding Proxy (DFP) Service - North America, Infoblox Portal - Europe, DNS Forwarding Proxy (DFP) Service - Europe), and Universal DDI (Infoblox Portal - North America, DNS - North America, DHCP/IPAM - North America, Infoblox Portal - Europe, DNS - Europe, DHCP/IPAM - Europe).