[General Notice] Scheduled Maintenance: Infoblox NIOS-X Server Platform Components

Between January 19 and 23 (UTC), phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal.

Impact: During this period, NIOS-X servers connected to Infoblox Cloud [https://portal.infoblox.com & https://portal.eu.infoblox.com] may report unhealthy status a couple of times, each lasting up to 2–3 minutes.

All other services will remain unaffected, and there will be no impact on protocol services.

Note: This update has also been communicated through the corresponding notification https://status.infoblox.com/incidents/yzmr4l8wf8f0

Issues with Notification Services in the Infoblox Portal

Incident Report for Infoblox

Resolved

This incident has been resolved.

Posted Feb 20, 2025 - 13:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 20, 2025 - 12:20 UTC

Investigating

We are currently investigating an issue with our notification services. Our team is actively working to identify the cause, and we will provide updates as more information becomes available. We are working to resolve this issue as quickly as possible and apologize for any inconvenience this may cause.

Impact: Some customers may notice email notifications for components that aren't configured to send them in Infoblox Portal.

Posted Feb 20, 2025 - 10:45 UTC

This incident affected: Infoblox Threat Defense (Business On-prem) (Infoblox Portal - North America, Infoblox Portal - Europe), Infoblox Threat Defense (Business Cloud/Advanced) (Infoblox Portal - North America, Infoblox Portal - Europe), and Universal DDI (Infoblox Portal - North America, Infoblox Portal - Europe).