General Notice: NIOS-X Server: Kubernetes Version Upgrade
Kubernetes upgrades for NIOS-X servers began rolling out in phases in the last week of May 2025 and will continue through the end of June 2025. Updates follow the "Schedule Software Updates" settings on the Infoblox Portal.
Impact: Most deployments will see no impact (appliances and VMs). However, NIOS-X (BloxOne) Bare-metal deployments (i.e. Docker, containerd) may experience up to 15 minutes of service interruption. Bare-metal upgrades will be scheduled for weekends to minimize impact, unless a specific Software Update Schedule is already scheduled for a different day of the week.
Validation: The upgraded Kubernetes version, v1.30.9, can be verified by expanding the tags under servers on Infoblox Portal.
Note: In case of any issues following the upgrade, please refer to this Knowledge Base article or contact Infoblox Support.
Frankfurt Site DNS traffic re-routed
Postmortem
ISSUE SUMMARY
On Tuesday, 12 November 2019, the Frankfurt site was not serving DNS traffic for 1 hour and 10 minutes. It started at 11:41 PM PST and by 12:50 AM PST, 13 November 2019, the traffic to Frankfurt Site was re-routed to the nearest other Sites.
Customers may have experienced issues with DNS resolution and latency.We apologize to our customers whose services or businesses were impacted during this incident, and we are taking immediate steps to improve the platform’s performance and availability.
ROOT CAUSE AND REMEDIATION
Infoblox Cloud platform was affected due to network congestion issues reported by Amazon Web Services in their Frankfurt Availability Zone.In an event of traffic impact, the services are routed to other Sites, in this particular case AWS services were down hence the traffic was not rerouted immediately.
We are planning to put more automation and health checks in place so that there is no impact in similar situation again.