Infoblox Threat Defense Partial DNS Traffic Re-route in APAC Region

Incident Report for Infoblox

Resolved

This incident has been resolved.
Posted Feb 12, 2025 - 23:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 12, 2025 - 23:29 UTC

Investigating

We are investigating a partial DNS Traffic Re-route issue in APAC Region. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing.
Impact: Some customers that are forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience increased DNS latency due to this. We will provide updates on the progress of the investigation and resolution. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
Posted Feb 12, 2025 - 22:19 UTC
This incident affected: Infoblox Threat Defense (Business Cloud/Advanced) (DNS Resolution - Tokyo, JP, DNS Resolution - Singapore, SG).
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