Issues with some NIOS-X Servers showing Platform Management Error

Incident Report for Infoblox

Resolved

This incident has been resolved.
Posted Feb 05, 2025 - 04:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 05, 2025 - 04:22 UTC

Update

We are continuing to investigate this issue.
Posted Feb 05, 2025 - 03:36 UTC

Update

We are continuing to investigate this issue. Customers may experience issues when pushing changes through Infoblox Portal to the affected hosts; however, this does not impact protocol services.
Posted Feb 05, 2025 - 02:00 UTC

Investigating

We are investigating an issue with some NIOS-X servers going to Platform Management error status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.
If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
Posted Feb 05, 2025 - 01:06 UTC
This incident affected: Infoblox Threat Defense (Business On-prem) (Infoblox Portal - North America), Infoblox Threat Defense (Business Cloud/Advanced) (Infoblox Portal - North America), and Universal DDI (Infoblox Portal - North America).