Issues with NIOS‑X Server Metrics API

Incident Report for Infoblox

Resolved

This incident has been resolved.

Posted May 20, 2026 - 13:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 20, 2026 - 11:41 UTC

Investigating

We are currently investigating an issue affecting the NIOS‑X server Metrics API. Customers may observe delayed or stale metric data being returned through Metrics API calls. We are actively working to mitigate the issue.

We will provide further updates as the investigation and resolution progress.

Posted May 20, 2026 - 09:02 UTC

This incident affected: Infoblox Threat Defense (Business On-prem) (Infoblox Portal - North America), Infoblox Threat Defense (Business Cloud/Advanced) (Infoblox Portal - North America), and Universal DDI (Infoblox Portal - North America).