Intermittent DNS resolution issues in Virginia site

Incident Report for Infoblox

Resolved

This incident has been resolved.

Posted Aug 19, 2023 - 01:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 19, 2023 - 00:53 UTC

Investigating

We are investigating an issue affecting DNS resolution in Virginia site. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing.

Impact: Some customers may experience intermittent DNS resolution issues due to this.

We will provide updates on the progress of the investigation and resolution.

If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

Posted Aug 19, 2023 - 00:36 UTC

This incident affected: BloxOne Threat Defense (Business Cloud/Advanced) (DNS Resolution - US-East Virginia, US).