Update - AWS is still working to restore services in the affected Bahrain region. In the meantime, we will continue rerouting DNS traffic from Bahrain to the nearest available PoPs to prevent any service interruption until AWS has fully recovered the region.
If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/
Mar 04, 2026 - 17:46 UTC
Update - We will continue to reroute DNS traffic from the Bahrain site to the nearest available PoPs to avoid any service interruption until AWS restores services in the affected region.
If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/
Mar 02, 2026 - 22:54 UTC
Investigating - We will be rerouting the DNS traffic from Bahrain site to the nearest sites due to ongoing AWS issue. We apologize for any inconvenience this may cause and traffic will be moved back as soon as the AWS issue is resolved.
Impact: Customers attempting to connect to our Global and Regional Anycast IP addresses (52.119.41.100, 52.119.41.61, 103.80.6.100 & 103.80.6.61) may experience traffic being rerouted to the nearest sites. Please note that no service interruption is expected.
If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/
Mar 02, 2026 - 05:43 UTC
The Infoblox Status page provides Infoblox Platform service statuses and incidents. It also includes information about scheduled and unscheduled events that might affect your services. Components are grouped based on Infoblox Product® packages.To check entitlements you own, log into the Infoblox Portal at https://portal.infoblox.com, click on the profile -> License Entitlement.
Infoblox Cloud Data Connector (CDC) services in North America (https://portal.infoblox.com) will undergo scheduled maintenance starting March 05. During this time, NIOS-X servers running CDC services may report an unhealthy status for up to 2-3 minutes. The activity will be performed in phases during the maintenance window. All other services will remain unaffected, and there will be no impact on protocol services.
You can control the timing of these updates or defer them for up to 4 weeks using the 'Schedule Software Updates' feature in the Infoblox Portal.
Event Start Time: March 05, 04:30 AM UTC Event End Time: March 06, 04:30 AM UTC Posted on
Feb 27, 2026 - 11:04 UTC
Infoblox SaaS Platform in North America (https://portal.infoblox.com) will undergo scheduled maintenance on March 06. During this period, users may experience failures while executing the "Troubleshooting" options from NIOS-X servers and services.
All other services will remain unaffected, and there will be no impact on protocol services.
Event Start time: March 06, 4:00 AM UTC Event End time: March 06, 10:00 AM UTC Posted on
Feb 27, 2026 - 11:53 UTC
As part of migration to a new infrastructure, Infoblox is updating the IPv6 addresses used for redirect services in the US Realm. Organizations that restrict outbound IPv6 traffic should review their firewall, proxy, and other security configurations and update them to allow the new IPv6 addresses. Refer this KB article for additional details : https://support.infoblox.com/s/article/Action-Needed-Update-Firewall-Proxy-Allow-Lists-for-IPv6-Redirect-Services-US-Realm Posted on
Feb 21, 2026 - 00:36 UTC
On March 14, 2026, Infoblox will be migrating backend infrastructure for the Infoblox Portal in North America Region (https://portal.infoblox.com). This update is part of our ongoing efforts to improve platform scalability, availability, and security. There will be no changes to product features or functionality because of this migration.
During the migration window, some services in the North America region may experience brief, temporary impacts as outlined below.
- Configuration changes via the Portal and API will be temporarily unavailable for up to 20 minutes.
- NIOS-X hosts may briefly show an “Unhealthy” status.
- CDC traffic flow status in the portal may temporarily show unhealthy.
- User synchronization and System Notifications may experience brief delays.
- Scheduled Reports during the maintenance window may be delayed.
Please note that DNS and DHCP protocol services will remain available and uninterrupted, and no customer action is required for this scheduled maintenance. However, customers are advised to avoid making configuration changes during the maintenance window.
Thank you for your patience as we complete this upgrade. If you encounter any issues during the maintenance or have any questions, please contact Infoblox Support at https://support.infoblox.com/.
Event Start Time: March 14, 01:00 AM UTC Event End Time: March 14, 11:00 AM UTC Posted on
Feb 28, 2026 - 05:09 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 16:00 UTC
Update -
Please be informed that the maintenance has been rescheduled to start on February 28, 2026. All other maintenance details remain unchanged.
Event Start Time: February 28, 4:00 PM UTC Event End Time: March 2, 4:00 PM UTC
Feb 19, 18:54 UTC
Scheduled -
Universal DDI services in North America (https://portal.infoblox.com) and Europe (https://portal.eu.infoblox.com) will undergo scheduled maintenance. The activity will be performed in phases during the maintenance window. During the maintenance, updates will be applied to the NIOS-X servers running DHCP services. The update process will result in a DHCP service interruption of approximately 60 seconds.
You can control the timing of these updates or defer them for up to 4 weeks using the 'Schedule Software Updates' feature in the Infoblox Portal.
Event Start Time: February 21, 4:00 PM UTC Event End Time: February 23, 4:00 PM UTC
Feb 13, 18:53 UTC
Resolved -
This incident has been resolved.
Feb 23, 17:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 23, 16:01 UTC
Investigating -
We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.
There will be no impact on services enabled on the NIOS-X servers.
If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.
Feb 23, 15:42 UTC